Get in touch!

Whether you have questions, are facing a design challenge, want to discuss a project, or just want to exchange ideas, please feel free to contact us.

Our collective is based in the Silesia region of Poland, although we work with clients all over the world.

contact@nowykolektyw.com

Frequently asked questions

What services do you provide?

We specialize in research, design and implementation of digital services and products (but not only, as the scope of our services is definitely richer and based on knowledge and experience from many disciplines). Read the full list of our services in the Services section.

What is the typical process for starting a project with NOWY Kolektyw?

Contact us by email.
We will arrange a meeting to discuss your challenge and whether we can help.

If we decide to work together, we often start with a small pilot project to get to know each other and adjust our collaboration.

After the pilot, if we both feel that we want to go further, we will start the actual project.

Can you explain how you manage a project?

We base all our work on agile project management, especially the Deming Cycle (Plan-Do-Study-Act). This approach allows us to deliver results in smaller, more frequent chunks. This allows us to verify their correctness and value through continuous feedback.

Together with the client, we plan deadlines for the delivery of individual deliverables, which allows us to manage priorities in the project. This allows for predictable and stable scheduling of activities on the part of clients working with us.

Together with the client, we plan the delivery dates for each product of our work, which allows us to manage priorities in the project. This allows for predictable and stable scheduling on the part of the clients we work with, which in turn translates into more room for informed decision-making.

We work with project stakeholders simultaneously at the strategic, management, and operational levels. The strategic level allows us to set the vision and monitor impacts of the collaboration. The management level enables the implementation of the collaboration. The operational level is the technical process of task execution.

We also understand that problems can have different complexity classes, so we often use the Cynefin framework to suggest appropriate courses of action.

How do you determine the cost of the project?

We typically do this by estimating the time required to complete specific phases of a particular type of project, the value we add, and the risk we share. We base our rates on an hourly basis for our specialists, taking into account the nature of the work to be performed and the terms of any transfer of our know-how and intellectual property.

For well-specified projects, we are prepared to offer a fixed price.

We always try to find and propose an optimal pricing strategy for our clients that is in line with their goals and capabilities.

Can you show me examples of past projects?

With pleasure! You can see some examples of our work on the home page. We are preparing case studies section on our website. If you would like to learn more about our projects, please contact us.

Can I get client references?

Absolutely! You can read a selection of testimonials on our home page. If you would like to see more testimonials from our clients, please contact us.

Do you undertake innovative projects?

Yes. Innovation involves the implementation of a solution that is new to the context (innovation is not invention, so it can be an application of the known solution, but new to the context). Sometimes the impact of the innovation is highly uncertain, but at the same time there are high expectations that the innovation will be effective and deliver value.

To address this class of challenges, we combine our expertise in participatory and speculative design with a systematic process of safe-to-fail experimentation. In this way, we engage a variety of stakeholders and define the boundaries of what is possible and meaningful for each innovation, while managing risk and limited resources. We then transform the developed and tested solutions into a product or service.

However, we would like to emphasize that despite our expertise, we do not take on all projects.

Do you take on all kinds of challenges and projects?

No. Each time we take on a project, we consider the extent to which it aligns with our values, work ethic, and whether it can be completed within our quality standards.

Whether we take on a project is also influenced by the current workload of our collective – we cannot take on projects that will affect the quality and deadlines of commitments already made to our other clients.

However, we always approach new requests with curiosity and are open to discussion.

Is all your work digital?

No. We analyze, research, design, and implement digital services and products. But all of them involve important aspects of working with people and organizations, and they also have a real impact on the non-digital world – for example, by changing organizational processes in companies or the delivery of selected services (through their digital transformation).

At the same time, we also engage in activities that are not digital at all. We design for print, conduct offline training, organize brick-and-mortar events, and more.

Can I become a member of NOWY Kolektyw?

Our collective grows organically, based on long-term collaborations. This is how we build trust and learn to work together to deliver value to our clients. In addition to the people in the collective, we have a network of trusted partners and experts who extend the expertise we offer.

However, if you have strong research, design or development skills that you would like to share with us, please email us.

Let’s get started. We’re here for you.